CUSTOMER FAQ

Shop N Reap is a digital marketplace Platform that enables customers to earn loyalty credits when purchasing from registered vendors.

Loyalty credits are earned on eligible purchases made through vendor QR payment systems.

No. Loyalty credits are promotional in nature and non-withdrawable.

Credits can be used at any registered Shop N Reap vendor, subject to terms.

All payments are processed through secure bank-integrated systems.

No. We do not store payment credentials.



VENDOR FAQ

Commission is automatically settled via bank-integrated split settlement system upon each transactions.

The vendor receives the balance amount directly in their registered bank account at the time of settlement.

Loyalty credits are funded from the vendor’s agreed commission margin.

No. Vendors maintain full control over their inventory, pricing, and billing.

System-generated reports determine the adjustment process as per agreed structure.



⚖ GENERAL FAQ

No. Shop N Reap is a Platform facilitating vendor-customer transactions.

Product and service responsibility lies with the vendor

Shop N Reap operates within Kerala with structured district-wise expansion.



SECURITY & LEGAL FAQ

Yes. Shop N Reap LLP is GST registered under applicable laws.

We implement structured access control and data protection practices.

It is a digital marketplace facilitation and loyalty management platform